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30th Annual Occupational Safety and Health
Winter Institute

Human Factors in System Design – Taking Ergonomics to the Next Level

February 15-16, 2010
Tradewinds Island Grand
St. Pete Beach, Florida

Technician Certificate Program Elective
TECH EXAM WEDNESDAY, FEBRUARY 17 at 11:30 AM.
PLEASE MAKE TRAVEL PLANS ACCORDINGLY.
This course is offered for practicing engineers and designers who are working on human-machine system design and interaction. The course covers human cognitive capabilities and behavior as a basis for design of complex systems. It focuses on task analysis methods to identify operator goals, decisions and information requirements in support of interface content and format specification. It provides an overview of usability and experimental methods for evaluation of interactive system designs.

Course Faculty

David B. Kaber, PhD, CHFP, Associate Professor, North Carolina State University

Objectives

  • Describe the Human-Machine System
  • Discuss the Human-Centered Design Process
  • Identify  the Focus on Task Analysis
  • Discuss Applied Design Guidelines for Operator System Awareness - Displays and Control Design
  • Identify Usability Evaluation Methods
  • Discuss Experimental Evaluation of Designs

Agenda Topics

  • Defining Human Factors
    • Motivation and goal
    • Definitions and concept
    • Objectives and fallacies
    • Brief history and present day
  • Description of Human-Machine Systems
    • Types of human-machine systems – manual, supervisory, automatic
    • Aspects of human information processing – perception, memory, decision making and attention
  • Types and Levels of Automation and Human Performance
    • Model of automation
    • Automation of human information processing functions
    • Application of model to systems design
    • Evaluation criteria for automation
  • Discussion of Human-Centered Design Processes
    • Objectives and performance specification
    • System definition
    • Basic design
    • Interface design
    • Help system design
    • Test and evaluation
  • Focus on Cognitive Task Analysis in Design
    • Hierarchical task analysis (exercise)
    • Goal-directed task analysis (exercise)
  • Design Guidelines for Operator System/Situation Awareness and Applications to Displays and Control Design
    • Types of information display
    • Display information coding
    • Good display characteristics
    • Control design
    • Display-control compatibility
  • Overview of Usability Evaluation Methods for Interface Designs
    • Observational methods
    • Verbal protocols
    • Questionnaires
  • Overview of Usability Evaluation Methods  (cont’d)
    • Heuristic evaluation (exercise)
    • Walkthrough methods
    • Usability engineering
  • Overview of Experimental Evaluation of Designs
    • Human factors research areas
    • Descriptive studies, experimental and evaluation research
    • Field vs. lab studies
    • Variable selection
    • Participants
    • Response measure selection
    • Data analysis

Credit

1 Elective Tech Credit
ABIH (Category 4) requested
1.5 BCSP
CEUs requested

Meeting Times

Course begins Monday, February 15 at 8:00 am and ends Tuesday, February 16 at 5:00 pm.

Tuition and Registration

Please review our Registration Policies.

Tuition for this course is $700, $750 after Jan. 29.

To register online, go to the Winter Institute Registration Form. You may also submit your registration via email; please be sure to include the course title and date.

For further information on this course, contact the NC ERC office at osherc@unc.edu, or call us at 919-962-2101, toll free at 888-235-3320.

30th Annual Occupational Safety and Health Winter Institute
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Minorities are encouraged to apply for NC OSHERC programs.

Kathleen Buckheit, MPH, RN, COHN-S/CM/SM, FAAOHN
Continuing Education Director
NC OSHERC Continuing Education and Outreach Programs
North Carolina Institute for Public Health
Gillings School of Global Public Health,
The University of North Carolina at Chapel Hill

A program of
A program of the North Carolina Institute for Public Health
Phone 919-962-2101 | Toll free 888-235-3320 | Fax 919-966-7579
Mailing Address for US Mail
PO Box 16248
Chapel Hill, NC 27516-6248
Shipping Address for UPS, FedEx, etc.
1700 Martin Luther King, Jr. Blvd., Suite 344
Chapel Hill, NC 27514
osherc@unc.edu

UNC Gillings School of Global Public Health

10/26/09